FAQs

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Rainbow and Waterfall

What is psychotherapy?

Psychotherapy is a way to overcome problematic thoughts or behaviours. It addresses personal and interpersonal difficulties and enables an individual, family or couple to talk openly and confidentially about their concerns, feelings, thoughts and behaviours with a trained professional.

Doctor and Patient

What can I expect at my first session?

I recognize that the first session can be overwhelming. During the initial session, paperwork will be completed, we will go over the counselling process, and answer any additional questions you may have. We will work together to gather information on your personal history, determine your counselling needs, discuss goals and discuss the next steps.

How much does therapy cost and does payment work?

Please check the rates menu for pricing details. Payments are required at the time of service in the form of cash, cheque or credit card. In the case of online counselling sessions, payments are required at the start of each session in the form of e-transfer or credit. Receipts are available for tax purposes. Sliding scale is available with limited spots, please contact me to see if you qualify. 

Will this be covered by OHIP or insurance?

Psychotherapy and counselling services are not covered by OHIP but can be claimed as a medical expense for tax purposes.  Please check with your private insurance provider to see if psychotherapy delivered by a Registered Psychotherapist is covered by your plan. Be sure to understand the procedure for reimbursement, verify if you need a physician’s referral, what psychological services are covered by your policy, and if your insurer reimburses a percentage fee per visit or set amount.

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What is the cancellation policy?

Please be aware if a cancellation occurs with less than 48 hours notice or no show, the full cost of your session will be charged. Only calls or voicemails will be accepted as a cancellation. Emails will not. In recognition that sometimes there are inescapable life crises, one and only one late cancellation will be charged half the session rate.

Is counselling and psychotherapy confidential?

Yes, counselling and psychotherapy are a confidential process.  Your privacy and personal information are protected following the standards of the Personal Health Information and Privacy Act, as well as the College of Registered Psychotherapists of Ontario. Further information will be provided during therapy.

500 Terry Francois Street

San Francisco, CA 94158

info@mysite.com

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Ottawa Psychotherapist, Anxiety Counselling, Depression Counselling, Trauma Therapy
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